Products
Are Soroya devices amplifiers or hearing aids?
ALL Soroya Hearing Aid devices on our online store are digital hearing aids.
Our hearing aid technology has advanced so much, we only want to offer our customers, powerful hearing aids.
How do I know which Soroya hearing aid is best for me?
Our hearing aids come with up to 4 channel digital chips that eliminate all of the unnecessary background noise at EVERY hearing loss level, thus, leaving you with what you want to hear in every environment.
Angel-CN430S
Our CIC (Completely In Canal) models are best suited for those with mild to moderate hearing loss and our BTE (Behind The Ear) ones for severe hearing loss.
Dragon-CF430S
Which device has the maximum decibels?
Our Angel and Dragon are over 80+ decibel gain. They also have advanced background-noise cancelling technology and The Dragon has directional microphones. They are equivalent to any $5,000 hearing aid on the market (a lot of customers say it is even better).
Can your devices be used interchangeably? If yes, which one?
Technically, ALL of our devices can be used interchangeably, but it is recommended to use the same model for each ear.
Can I amplify just the frequencies that I have trouble with?
You cannot specifically amplify the frequencies you have difficulties with, but you CAN switch between different modes and different volume settings.
All our hearing aids have 3 or more modes, and multiple volume levels, so if you adjust between the different modes and volume settings you should be able to get the perfect sound for you.
Can I change the treble and bass?
You cannot specifically change the treble and bass, but you CAN switch between different modes and different volume settings.
All our hearing aids have 3 or more modes, and multiple volume levels, so if you adjust between the different modes and volume settings you should be able to get the perfect sound for you.
Are Soroya hearing aids Bluetooth compatible?
Will Soroya hearing aids interfere when using the phone?
No. Soroya's hearing aids will not interfere with your TV or phone. In fact, they enhance the sound and make it better!
What is the exact difference between the Dragon models?
The difference is in the receivers.
Are Soroya hearing aids waterproof?
They are not waterproof; they are water resistant.
How can I change modes on my device?
When the device is turned off, it defaults to lowest or highest volume setting?
When you turn your device on and off, it should remain as the setting it was on last, it should not default to the lowest/highest setting.
Can the noise cancelling feature be turned off?
No, the noise cancelling technology is built into the chip technology, so it cannot be turned off. We are sure this feature will be so helpful, you will never want to turn it off.
What accessories are included with my Soroya hearing aids?
The accessories included with your Soroya hearing aids will depend on the model you're purchasing. Here is a list of what is generally included:
- Set of domes: between 3 and 5 different sized domes, depending on device.
- Hearing aid slim tubes; or hearing aid sound slim tubes with tip connector; or ear mold hook tubes.
- Hearing aid brush -with or without magnet-, and wax loop.
How long will the batteries last?
Our Dragon lasts 14-18 hours, and the Angle lasts 16 hours.
Are the earplugs custom made? I have a small canal, the domes/earplugs do not fit in my ear, it keeps falling off
The earplugs are not custom made, but fortunately, we include 3+ different sizes in every order so you can choose the dome size that is right for you.
Our Dragon would be perfect for you. It is very tiny, fits behind your ear, and the wire that carries the sound into your ear is small. Customers with small ear canals love it!
What is that thing that looks like an antenna? Can I cut it off?
Some hearing aids have a retrieval cord to assist you with the removal of your hearing aids. When the hearing aid is in your ear, grasp the line firmly and pull gently to remove your hearing aid.
Cutting them off will not affect the performance of your device; however, it will void the warranty.