Orders

How does the trial period work?


Soroya Hearing Aids requires a minimum trial period of 21 days. This minimum trial period is required because medical studies show that your brain requires about three weeks to adjust to new hearing aids.

Your satisfaction is guaranteed. If you are not satisfied with your Soroya Hearing Aid, you have 30 days from the delivery date to return it for an exchange or refund.

Returns after 30 days will not be accepted. All products must include a Return Merchandise Authorization (RMA) number for proper processing. Products returned without an RMA number will incur a 20% No-RMA Fee.

I only need one hearing aid for my right ear, do I still need to buy a full pair?


You do not need to buy a full pair, but we offer ‘Buy 1 Get 1 FREE’ so you are paying for one unit, but will receive a full pair.

ALL of our devices can be used interchangeably. We recommend purchasing the full pair, and keeping the one that you do not use as a backup.

If you are interested in purchasing one unit, you can! We will offer you a generous discount. Contact our Sales Team at (516) 340-3333, and one of our amazing sales agents will be able to help you find the best fit for your hearing needs.

Can I use my insurance to get a pair of Soroya hearing aids?


Unfortunately, our devices are not covered under insurance. But we have promotion activities sometimes.Call us and find your surprise.

How can I pay for my order? 


Orders can be paid using a Visa, MasterCard, American Express, Discover, or PayPal account.